How do we manage and motivate volunteers effectively?

Volunteer retention is about creating an experience that is meaningful, well-organised, and appreciated. Practical strategies:

1. Match volunteers to roles that use their skills and interests
2. Provide clear role descriptions
3. Provide training and onboarding
4. Create a sense of belonging — include volunteers in team meetings and events where appropriate
5. Recognise contributions publicly — thank volunteers at AGMs, in newsletters, on social media, through certificates
6. Be flexible — create roles that can be done flexibly
7. Gather feedback — ask volunteers how their experience can be improved
8. Connect volunteers to your mission — regularly share stories of impact

Maintain a log of volunteer hours — this has practical value for grant reporting as in-kind contribution.