Questions specific to umbrella bodies and membership organisations about governance and member engagement.
What are the specific accountability challenges for umbrella CSO organisations?
Our organisation is an umbrella body for about 30 smaller community groups. Our accountability situation feels different from a typical service-delivery NGO because we're essentially accountable to our member organisations, not just donors. But we're not sure we're handling this well — some members feel disconnected and don't really know what we do with their […]
How do we involve our members in governance decisions?
We're a membership organisation with about 50 member organisations. Our AGM attendance is really low — maybe 20-30% — and the members who do show up seem disengaged, like they're just there out of obligation. Decisions tend to get rubber-stamped without much real discussion. We want members to feel like they genuinely have a say […]