Question tag: reporting
4 QuestionsHow do we maintain accountability to our donors without drowning in reporting?
We currently have four active grants and the reporting requirements are honestly overwhelming. Between narrative reports, financial reports, mid-term reviews and site visits I feel like I spend half my time reporting and not enough time doing actual work. I know donor accountability matters and I'm not trying to avoid it — but there has […]
How do we communicate effectively with our stakeholders?
We do most of our communication through Facebook, Instagram and a monthly email newsletter. Our donors get formal reports every six months. But I feel like different groups need very different things from us and we're not really tailoring anything. Our beneficiaries for instance — a lot of them aren't on social media or don't […]
What should be included in a CSO’s annual report?
We've never done a formal annual report. We send grant reports to our donors and we post on social media but we've never pulled everything together into one document. A board member recently suggested we should start doing one and I agree in principle but I don't know where to start. What should actually go […]
How should we record and report in-kind donations?
Our organisation gets quite a lot of non-cash support — free use of office space, printing done for free by a local business, professionals volunteering their time. We've never formally recorded any of it. A donor recently asked about our total resource base and I realised I had no way to include all this non-cash […]