Brandon M.
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Answer to: How do we develop or revise our organisation’s mission statement?
Revisiting your mission statement is healthy. A strong mission statement should answer: Who are you serving? What do you do? Why do you do it? How do you do it?Process for revision:Engage broadly — involve...
Answer to: How do we manage and motivate volunteers effectively?
Volunteer retention is about creating an experience that is meaningful, well-organised, and appreciated. Practical strategies:Match volunteers to roles that use their skills and interestsProvide clear...
Answer to: What safeguarding obligations do CSOs working with children have in T&T?
Safeguarding is non-negotiable for any organisation working with children or vulnerable groups.Legal context: The Children Act 2012 establishes protections for children and relevant obligations for adults...
Answer to: What are the specific accountability challenges for umbrella CSO organisations?
The Civil Society Accountability Toolkit gives specific attention to CSO umbrella organisations, recognising that their distinct structure requires specific accountability considerations.Accountability...
Answer to: What core policies should every CSO in T&T have in place?
A constitution is a starting point, but it is not sufficient on its own. The NAF identifies the following key policy areas:Governance policies:Board/Governance Policy (code of conduct, conflict of interest,...
Answer to: What should be in a grant proposal to strengthen our chances of success?
Strong grant proposals share several qualities:Before you write:Ensure your organisation is registered and compliantHave up-to-date audited/reviewed accountsHave a current strategic plan the project aligns...
Answer to: What project management principles should CSOs follow?
The NAF draws from the 12 Project Management Principles (PMI) and identifies these core principles for CSOs:Integrity and TransparencyEffectiveness and EfficiencyOrientation to Learning and Knowledge SharingSystems...
Answer to: How do we conduct an accountability self-assessment for our organisation?
There are several tools available specifically for T&T CSOs. The Civil Society Accountability Toolkit includes a detailed Accountability Self-Assessment Tool covering four areas: Accountability Basics,...
Answer to: What is the National Accountability Framework (NAF) and how do I use it?
Rajan is correct. The National Accountability Framework (NAF) is a guidance document, not a legal mandate. It was developed by Veni Apwann (VA) in collaboration with The Cropper Foundation (TCF) under...
Answer to: Who counts as a stakeholder for our CSO, and how do we prioritise them?
Donors are important, but they are only one of many stakeholders. The Civil Society Accountability Toolkit defines a stakeholder as "any person, group or institution that is affected by the organisation's...