Colleen D.

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Asked a question
How do we involve our members in governance decisions?

We're a membership organisation with about 50 member organisations. Our AGM attendance is really low — maybe 20-30% — and the members who do show up seem disengaged, like they're just there out of...

April 1, 2026 2
Asked a question
What core policies should every CSO in T&T have in place?

We're trying to do a policy audit and figure out what we have, what we're missing, and what we actually need. Right now we have our constitution and a basic financial policy and that's about it. I've seen...

April 1, 2026 2
Posted an answer
Answer

Is there an actual tool we can use, or do we have to design our own?

April 1, 2026 5
Asked a question
What should be included in a CSO's annual report?

We've never done a formal annual report. We send grant reports to our donors and we post on social media but we've never pulled everything together into one document. A board member recently suggested...

April 1, 2026 2
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What is the difference between outputs, outcomes, and impact in a project?

I always get confused between these three terms and I've been a bit embarrassed to ask before because everyone else seems to know. We're putting together a grant proposal and they're asking us to describe...

April 1, 2026 2
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Should board members of a CSO be paid?

We're having a bit of an internal debate about whether to start paying our board members a small honorarium for attending meetings. Some people think it's fine, others are saying it's not appropriate for...

April 1, 2026 2
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How long is an NPO's Certificate of Registration valid, and do we need to renew it?

We registered about four years ago and I've been getting anxious about whether our certificate is still valid. I vaguely remember something about a five-year validity period when we first registered but...

April 1, 2026 2
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April 1, 2026 10