Kyle B.
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Answer to: What does FATF Recommendation 8 mean for our NGO?
FATF is the Financial Action Task Force — an intergovernmental body that sets global standards for combating money laundering and terrorist financing. FATF Recommendation 8 (R.8) specifically addresses...
Answer to: How do we maintain accountability to our donors without drowning in reporting?
The key is building systems upfront that make reporting easy. Practical strategies:Negotiate reporting requirements at the grant negotiation stageAlign your M&E and financial systems with reporting requirements...
Answer to: What are the key elements of a beneficiary feedback mechanism?
End-of-programme surveys are useful for evaluation and learning, but they cannot replace real-time feedback mechanisms. The Civil Society Accountability Toolkit recommends a multi-channel, ongoing approach:Feedback...
Answer to: How do we involve beneficiaries in programme design and evaluation?
You've identified exactly the right problem. The Civil Society Accountability Toolkit identifies key stages where beneficiaries should be involved:Needs Assessment / Project Design — engage beneficiaries...
Answer to: What documents do I need to submit when registering an NPO with the Registrar General?
Under Section 5(4) of the NPO Act 2019, an application for registration must include all of the following:A completed application form containing the name, address, telephone number and email of the organisation,...
Answer to: What are Annual Returns and are CSOs required to submit them?
Following the 2024 legislative amendments, all NPOs now have a legal obligation to submit Annual Returns. Under the updated NPO Act, a controller must submit a return to the Registrar General no later...
Answer to: How do we recruit new board members effectively?
Recruiting through personal networks carries real risks — it can create homogeneous boards lacking the skills and diversity needed. A structured approach:Assess skills gaps — review the current board's...
Answer to: Do we have to publish our financial information to the public?
There is no blanket legal requirement under the NPO Act 2019 that all CSOs must publish full financial statements publicly. However:Legal obligations:NPOs under the Companies Act must file Annual Returns...
Answer to: What is a Fund Accounting System and does our CSO need one?
A Fund Accounting System is a method of financial record-keeping that tracks income and expenses by specific fund or grant, rather than treating all money as one general pool. It is particularly important...
Answer to: How do we manage conflicts of interest on our board?
Conflicts of interest are one of the most common governance issues CSOs face. Best practice requires that your organisation actively ensure there are no undisclosed conflicts of interest among staff and...