Kyle B.

End-of-programme surveys are useful for evaluation and learning, but they cannot replace real-time feedback mechanisms. The Civil Society Accountability Toolkit recommends a multi-channel, ongoing approach:Feedback...

We rely heavily on volunteers — probably 20 regular volunteers who give a serious amount of time. I've always assumed that because they're not paid we don't really have any legal obligations towards...

FATF is the Financial Action Task Force — an intergovernmental body that sets global standards for combating money laundering and terrorist financing. FATF Recommendation 8 (R.8) specifically addresses...

The key is building systems upfront that make reporting easy. Practical strategies:Negotiate reporting requirements at the grant negotiation stageAlign your M&E and financial systems with reporting requirements...

There is no blanket legal requirement under the NPO Act 2019 that all CSOs must publish full financial statements publicly. However:Legal obligations:NPOs under the Companies Act must file Annual Returns...

You've identified exactly the right problem. The Civil Society Accountability Toolkit identifies key stages where beneficiaries should be involved:Needs Assessment / Project Design — engage beneficiaries...

We've always kind of assumed that because we're a non-profit we have a bit more flexibility with employment stuff — like if we can't afford to meet every single requirement at least people would understand....

A Fund Accounting System is a method of financial record-keeping that tracks income and expenses by specific fund or grant, rather than treating all money as one general pool. It is particularly important...

Conflicts of interest are one of the most common governance issues CSOs face. Best practice requires that your organisation actively ensure there are no undisclosed conflicts of interest among staff and...

Recruiting through personal networks carries real risks — it can create homogeneous boards lacking the skills and diversity needed. A structured approach:Assess skills gaps — review the current board's...

Under Section 5(4) of the NPO Act 2019, an application for registration must include all of the following:A completed application form containing the name, address, telephone number and email of the organisation,...

Following the 2024 legislative amendments, all NPOs now have a legal obligation to submit Annual Returns. Under the updated NPO Act, a controller must submit a return to the Registrar General no later...