Surayya H.
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How do we manage and motivate volunteers effectively?
We go through cycles where we have loads of enthusiastic volunteers and then they gradually drop off. We had a big intake at the start of the year and we're already seeing numbers fall. I don't think it's the cause — people seem genuinely interested — but I wonder if we're not giving them a […]
How should we develop an annual budget aligned with our strategic goals?
Every year we basically take last year's budget and add a bit for inflation. Our ED puts it together and the board approves it. It kind of works but I feel like it's not strategic at all — we're just carrying forward the same things year after year without asking whether they actually serve our […]
What financial policies should every CSO in T&T have in place?
We have a financial policy from about 2015 that nobody really looks at anymore. I dug it out recently and it's very basic and definitely out of date — doesn't even mention electronic payments. I want to do a proper update but I'm not sure what a good financial policy for an organisation like ours […]
What is “beneficial ownership” and what does it mean for our NPO?
I've been reading through some of the new requirements for NPOs and I keep coming across the term 'beneficial ownership' and I genuinely don't understand what it means in our context. I get what it means for a regular business but for a non-profit it seems different. Is it just about who's on the board? […]